
Frequently asked questions
When will my order arrive?
When will my order arrive?
Orders are dispatched within 1-2 business days. Delivery usually takes 7-15 business days depending on your location. You will receive a tracking link by email once your parcel is on its way.
Do you offer free shipping?
Do you offer free shipping?
Yes. Shipping is free on every order over $59. Orders below that are charged at checkout before you pay.
Can I return an item?
Can I return an item?
You can return anything within 30 days of delivery at no cost, provided it is unused and in its original packaging. Email us and we will send return instructions.
How do I track my order?
How do I track my order?
A tracking link is emailed to you when your order ships. If it has not arrived within a few days of ordering, check your spam folder or contact us and we will look it up.
How do I contact support?
How do I contact support?
Email our support team and we will get back to you. We answer questions on order logistics, tracking and the equipment itself.